Signup & your first chatbot

Create your account

1. Choose Create free chatbot on the RankChat homepage. Enter your email and a password, then choose Create account. Alternatively, use Continue with Google.
2. For email signup, open the confirmation email and follow its link. If it is missing, check spam and use Resend confirmation on the Check your email screen. Avoid requesting many emails in a row.
3. Sign in with the same method you used to create your account. Your Chatbots page is your starting point.

Good to know. Google’s consent screen may show the sign-in service’s name. Continue only if you recognize the account and the sign-in you started.

Create your first chatbot

1. Choose New chatbot on the Chatbots page.
2. Enter your business or site name. Optionally add a full website address, such as https://example.com. Choose Create.
3. Open Knowledge and add your content. Adding a website address during creation does not itself import its pages.
4. Open Settings to review your name, website, welcome message and any additional instructions. Save your changes.
5. Open Install & test and ask a real customer question in the Live preview. Check that the answer matches your business before installing it.

Good to know. You can start on Starter without an AI key. A chatbot with no useful knowledge cannot reliably answer business-specific questions.

A simple first-day workflow

1. Import your main service, contact, shipping, returns or pricing content.
2. Ask a few questions your customers actually ask.
3. Correct missing knowledge or instructions, then test again.
4. Choose your chat and FAQ appearance.
5. Install the chat bubble or Ask box, review FAQ drafts, then add your approved FAQ content to your website.